EcoJerks Shipping Policy

Shipping within Canada

We ship all orders from Port Coquitlam, British Columbia. All prices are shown in Canadian dollars.

Flat Rate Shipping

British Columbia

Orders under $100: $8 flat rate
Orders $100 and over: Free shipping

Rest of Canada

Orders under $100: $13.99 flat rate
Orders $100 and over: Free shipping

Order Processing Times

Orders are packed and shipped within 1 to 3 business days. During high volume periods, processing may take slightly longer. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Carriers

We use major Canadian carriers such as Purolator, Canada Post, or Canpar depending on your location and order size. Carrier selection is based on the fastest or most efficient option at the time of shipping.

Delivery Estimates

Delivery times depend on your region. Most Canadian orders arrive within 2 to 8 business days once shipped. Remote or rural locations may require additional time.

Address Accuracy

Please ensure your shipping address is correct at checkout. Orders that are returned due to incorrect or incomplete addresses may require an additional shipping fee to resend.

Lost or Damaged Packages

If your package arrives damaged or does not arrive within the expected time frame, contact us at info@ecojerks.ca. We will assist you in resolving the issue and opening a claim with the carrier if necessary.

Questions

If you have any questions about shipping or delivery times, contact us at info@ecojerks.ca